Emirates SkyCargo enhances digital customer experience with CargoAi

CargoAi's marketplace solution, CargoMART, has added Emirates SkyCargo to its platform, providing customers with real-time information and optimizing the booking process. The partnership was launched in the Netherlands, Spain, and France, with plans to expand to other countries across APAC, Europe, the Americas, and Africa. 


Through CargoMART, customers will be able to access Emirates SkyCargo schedules, tariffs, and contract rates, as well as real-time available capacity for immediate bookings 24/7. 

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The system will also drive greater efficiency and accuracy, benefiting over 10,000 freight forwarders on CargoAi's database. Emirates SkyCargo's Divisional Senior Vice President, Nabil Sultan, expressed excitement about this enhanced digital connectivity, which offers customers more choice and convenience to connect with Emirates SkyCargo's extensive global network. 

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CargoAi's CEO, Matt Petot, also shared his enthusiasm for the partnership, which exemplifies their commitment to driving efficiency and accuracy in airfreight while strengthening the world-class customer experience provided by Emirates SkyCargo. CargoMART features Emirates SkyCargo's five core products, including Emirates Fresh, Emirates Fresh Breathe, Emirates AOG, Emirates Airfreight Priority, and Emirates Airfreight for perishables, time-critical aircraft parts, urgent shipments, and general cargo transport.

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