American Airlines says data breach affected some customers, employees


American Airlines Inc on Tuesday confirmed a data breach and said while an "unauthorized actor" gained access to personal information of a small number of customers and employees through a phishing campaign, there was no evidence of data misuse.

Shares of the carrier, the latest U.S. company to suffer a cyber attack, fell 2.6% in afternoon trade. Recently, Uber Technologies Inc and Take-Two Interactive Software Inc also disclosed similar breaches, leaving investors and customers worried about data security.

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"We are also currently implementing additional technical safeguards to prevent a similar incident from occurring in the future," the airline said on Tuesday.

It discovered the breach in July and engaged a third party cybersecurity forensic firm to conduct an investigation to determine the nature and the scope of the incident, according to a Sept. 16 consumer notification letter.

American Airlines has notified customers that personal information such as address, phone number, driver's license number, passport number and/or certain medical information may have been accessed by the hacker, the letter showed.

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"We regret that this incident occurred and take the security of your personal information very seriously," Chief Privacy and Data Protection Officer Russell Hubbard said in the letter.


Source: Reuters

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