Emirates wins 'Best Airline Worldwide' award; launches new hospitality strategy


Emirates bagged four award wins at the Business Traveller Middle East Awards on May 9, 2022. 

At the ceremony, which was attended by key travel industry attendees, the airline won awards in the following categories: 

  • Best Premium Economy Class
  • Best Economy Class
  • Best Frequent Flier Programme
  • Best Airline Worldwide

The airline said in a press release that this is the ninth consecutive time that Emirates has been voted the ‘Best Airline Worldwide’.

In the press release, Emirates credits the airline’s commitment to its “Fly Better” promise through customer experience initiatives, products and services in the air and on the ground during a year of rebuilding and recovery from the pandemic.

The airline says that it continued to introduce offerings and enhancements even when “other airlines were cutting back” during the past year.

In line with the airline’s “Fly Better” commitment, Emirates also announced that it is launching a new hospitality-based strategy, taking the customer experiences delivered by teams both on the ground and in the air “to new heights”.

In the press release, Emirates credits the airline’s commitment to its “Fly Better” promise through customer experience initiatives, products and services in the air and on the ground during a year of rebuilding and recovery from the pandemic.

The airline says that it continued to introduce offerings and enhancements even when “other airlines were cutting back” during the past year.

In line with the airline’s “Fly Better” commitment, Emirates also announced that it is launching a new hospitality-based strategy, taking the customer experiences delivered by teams both on the ground and in the air “to new heights”.

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