MYAirline Sdn Bhd has announced that it is currently experiencing technical issues which had caused flight delays and cancellations. The carrier said its engineering team is working diligently to resolve the issues, adding that its flight operation is expected to fully normalise in the coming days.
"The flights affected will be announced on our webpage under "Flight Status”, social media pages and have been communicated to affected passengers via email or text message,” it said in a statement today.MYAirline highlighted that the delayed addition of a new aircraft into its fleet, which could have resolved the matter by acting as a spare, was another reason for the disruptions.
"We are working diligently to expedite the delivery of the new aircraft. We have a policy of having a spare aircraft which has enabled us to achieve high standards of on-time performance since we started operations.
"MYAirline would like to sincerely apologise to all our passengers for all the inconvenience, and we truly appreciate your kind understanding and patience,” it said. Passengers who require further assistance may contact the airline’s live chat agents at www.myairline.my or email them at customercare@myairline.my.