The Federal Aviation Administration (FAA) has demanded a comprehensive plan from Boeing within 90 days to address "systemic quality-control issues" plaguing the aircraft manufacturer. This follows a year-long investigation revealing a disconnect between Boeing executives and employees regarding safety practices, and a recent incident involving a mid-flight door plug blow-out on a Boeing 737 Max 9.
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During a meeting with Boeing executives, the FAA emphasized the need for "real and profound improvements." The directive requires Boeing to address weaknesses in its Safety Management System (SMS) and ensure its effective integration with other quality control programs.
This aims to foster a culture of safety within the company, where raising concerns is encouraged and acted upon effectively. Boeing faces a critical juncture, with its reputation and future orders potentially hinging on its response.
Delivering a comprehensive and effective plan within the timeframe is paramount to regaining public trust and ensuring the safety of passengers and crew. The next 90 days will be critical for Boeing to demonstrate its commitment to prioritizing safety and rebuilding public confidence.